A:AnswerThis TV has Google TV built in. You would need a Fire Stick or Fire Cube to use Fire TV.
However, Amazon Prime is an app that can be installed and works just fine under Google TV - so you'll have access to all that Prime has to offer.
If you're looking to play games on it via Luna, you would need a Fire Stick/Cube to make it work.
Google TV is slightly different, but getting used to it's interface took seconds, it behaves much like Fire TV's interface.
A:AnswerAll of our TVs and packing are designed to withstand the rigors of shipping and delivery. However, it is not recommended to transport the TV sideways or tilted as it may cause damage to the TV. Hope this helps! Thank you, TCL Customer Support
A:AnswerWe dont have any light on...no matter if tv is on or off. So not sure what she has going on...she might want to call Best Buy tech support if its still under 6 months old.
A:AnswerFor this 65" TCL TV, the dimensions of the box are as follows: (W x H x D) 63.3" x 39.4" x 5.7". Hope this helps! Thank you, TCL Customer Support
A:AnswerOur TCL TVs featuring Google TV do support casting from IOS devices. However, there may be a limitation depending on the IOS app you are casting from. For further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerYou would want to consult your local ordinances on how to properly dispose of or recycle electronics. You can visit www.tcl.com/us/en/sustainability/electronics-recycling for some general guidance. Hope this helps! Thank you, TCL Customer Support
A:AnswerIn order to use the smart features, you would need to connect the TV to the Internet and connect it to a Google account. Hope this helps! Thank you, TCL Customer Support
A:AnswerWe are uncertain what you may mean by “HDR number”, but we support HDR10, HDR10+, Dolby Vision (and IQ), and HLG, and this series of TV has our High HDR Brightness panel. Hope this helps! Thank you, TCL Customer Support
A:AnswerTCL makes TCL TVs. All TCL TVs are assembled at one of several factories that are located globally. We are proud of the fact that we are one of only three TV manufacturers globally who is what’s called “vertically integrated”, meaning everything inside a TCL TV is TCL components! Thank you, TCL Customer Support
A:AnswerFor this 65" TCL TV, the dimensions of the box are as follows: (W x H x D) 63.3" x 39.4" x 5.7". Hope this helps! Thank you, TCL Customer Support
A:AnswerYes, make sure you have a mount that is rated for the weight of the TV (it weights 37.4lbs without the stand).
It has 300mm x 300mm VESA holes to screw to the mounting.
Also make sure your mount is screwed into studs in the wall and do not rely on anchors to hold the mount.
A:AnswerThis QM6K is not the Pro model. Our QM6K QD-Mini LED Class features High HDR Brightness with a High Contrast HVA Panel. It delivers exceptional contrast and brightness within its class for dynamic performance in daytime or nighttime viewing. For detailed information, many TV review websites commonly publish performance measurements using their test methods. This provides an exceptionally vivid and lifelike picture performance. You can visit www.tcl.com/us/en/products/home-theater/qm6-class/65-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-65qm6k to see all of the amazing features this TV has. Hope this helps! Thank you, TCL Customer Support
