A:AnswerThis is a question you would have to contact Bestbuy to get answered, this area is for asking questions about the TV, not services provided by Bestbuy/Geeksquad.
A:AnswerYes. However, I elected to purchase a third party streaming servicing. This service is by far cheaper, provides more program options including all the premium and sports program.
A:AnswerAll of our TVs and packing are designed to withstand the rigors of shipping and delivery. However, it is not recommended to transport the TV sideways or tilted as it may cause damage to the TV. Hope this helps! Thank you, TCL Customer Support
A:AnswerWe dont have any light on...no matter if tv is on or off. So not sure what she has going on...she might want to call Best Buy tech support if its still under 6 months old.
A:AnswerYou are right, loading issues may be due to your WI-FI. I recommend calling TCL and ask for some help, from a live person. They are very helpful.
A:AnswerIn order to use the smart features, you would need to connect the TV to the Internet and connect it to a Google account. Hope this helps! Thank you, TCL Customer Support
A:AnswerI was told China, however, everything I have read, it is assembled in Mexico. The parts may be from China and South Korea. I believe the screen is made by LG, like most TV screens.
