“My TV was working fine a few day ago, when I try to use it today, it wouldn’t connect to the internet, my phone connects to the WiFi just fine, just the TV that’s not connecting, what should I do?”
Answer This Question
1-2 of 2 Answers
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Joseph TCL Customer Support
Sorry, there was a problem. Please try again later.Try unplugging the TV and rebooting it. This should bring up the WiFi connection screen and search for your WiFi name and enter the password.
Sorry, there was a problem. Please try again later.