“Why does the sound setting always default back to TV mode everytime I turn it off? I want it in movie mode and to stay in movie mode. Is there anyway to make it keep the last setting that was used? This is super annoying.”
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I have the same question. It’s a shame because it sounds so much better in movie mode but if someone else turns on the TV, and it defaults back to TV they think the volume isn’t working. The rest of the soundbar is great but it’s a fatal flaw. I hope they can correct it via an update.
Sorry, there was a problem. Please try again later.I agree, I haven't found a solution. The soundbar is great, but this makes me want to return all 3 and go with something else. Makes it so that you always need 2 remotes as I always need to adjust sound mode back to TV.
Sorry, there was a problem. Please try again later.They released 2.9 firmware and it now defaults to Movies. :)
Sorry, there was a problem. Please try again later.I have the same complaint, there should be a way to set the default to movie or anything else. This is the fatal flaw foe this product.
Sorry, there was a problem. Please try again later.Seriously, this is a horrible design flaw. Just bought today and I am returning it tomorrow.
Sorry, there was a problem. Please try again later.Yeah, I have the same problem. It's INCREDIBLY annoying—annoying enough to make me kind of regret buying TCL products. TCL, please address this with a firmware update. It annoys me enough that I might end up returning my 75" TCL 6 Series TV and this sound bar.
Sorry, there was a problem. Please try again later.Sadly happens on all off them. But yes they should fix this as soon as poss. The soundbar is ok but I would not think it is that good. 3.1???? Hmmmmm But fix tghe problem and then yes ffor its price it s good........
Sorry, there was a problem. Please try again later.Thank you for taking the time to provide your feedback. This is currently by design. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Thank you, TCL Customer Support
Sorry, there was a problem. Please try again later.I just got the 2.9 update two days ago. Have the alto 9+ connected to a 2020 6 series tv, and an Apple TV. This update somehow killed the CEC now. Apple TV will show a black screen and the only way to fix it is to unplug, and replug in the Apple TV. So I had to turn off CEC just to be able to watch the Apple TV now.
Sorry, there was a problem. Please try again later.Can we please have an update on this?
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