Questions & Answers

Q: QuestionIs there any delay associated with the Bluetooth connection? How is this handled when it is paired wirelessly?

Asked 4 years ago by Murphy.

• A:Answer The TSR1 has the ability to wirelessly connect to any Roku TV. The TSR1 uses the WiFi that’s built into the Roku TV that they're connecting to. Bluetooth is only for connecting to a mobile device for streaming to the soundbar, not for connecting the soundbar to the TV. There should not be any noticeable audio delays. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionI just purchased an RCA Roku tv…will this sync up?

Asked 4 years ago by Rca.

• A:Answer This TSR1 is compatible with all Roku TVs. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionCan this be paired with a smart phone ?

Asked 3 years ago by Sher.

• A:Answer Hello Bear, The TSR1 has the ability to wirelessly connect to any Roku TV. The TSR1 uses the WiFi that’s built into the Roku TV that they're connecting to. Bluetooth is only for connecting to a mobile device for streaming to the soundbar, not for connecting the soundbar to the TV. Hope this helps! Thank you, Joseph TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionWill this sound bar connect to a non-ROKU TV like a Sony for example as long as the TV is a smart TV with Bluetooth capability?

Asked 3 years ago by Heysavoy.

• A:Answer This TSR1 soundbar is only compatible with Roku TVs. The TSR1 uses the WiFi that’s built into the Roku TV that they're connecting to. Bluetooth is only for connecting to a mobile device for streaming to the soundbar, not for connecting the soundbar to the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionNo mention of a remote, id this controlled by tge TV remote?

Asked 4 years ago by Dale.

• A:Answer This TSR1 soundbar does not come with a remote, and is indeed controlled by the Roku TV remote of the TV that it is paired with. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionIs this sound bar hard to hookup for people without much tech savy

Asked 4 years ago by Anonymous.

• A:Answer This TSR1 soundbar is designed to have a simple wireless setup with your Roku TV. The sound bar will speak to you and guide you on how to connect the soundbar with your Roku TV. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionI have a few TCL Roku TVs. I use the Roku ap on my iPhone to control them instead of the remote. Will Roku phone ap also control the soundbar volume? If i Select private listening (earbuds) via the Roku phone ap, will it mute the soundbar?

Asked 3 years ago by MikesRokuTV.

• A:Answer The free Roku mobile app should indeed be able to control the volume of the soundbar. If using private listening, the soundbar audio would be automatically disabled. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: Questionwill this sound bar work with just the Roku sub woofer ?

Asked 3 years ago by MCNEALYALex.

• A:Answer You can connect a Roku Wireless Subwoofer to the Roku TV Wireless Soundbar to create a 2.1 channel sound system. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionWill this soundbar work in concert with the roku wireless speakers (in the rear position), and roku wireless subwoofer?

Asked 4 years ago by Rdiscipio1.

• A:Answer Will work with the sub woofer but not the speakers at this time. Future updates may make this possible.

  Answered 4 years ago by Petetheaxe

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Q: QuestionI currently have the sound bar connected to my Roku TV. I also have a non-Roku other brand leftover subwoofer. Is there anyway to pair a non-Roku subwoofer to the sound bar?

Asked 1 year ago by ClemsonDJM.

Q: QuestionI have a Roku Stick hooked up to a Insignia television. Why is there no HDMI for E Arc port on the sound bar ?

Asked 2 years ago by Cruisemaster.

• A:Answer This TCL Alto TSR1 is only compatible with Roku TVs. They are designed to pair wirelessly with Roku TVs. As such, it does not feature an HDMI ARC port. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: Questioni have a TCL Roku tv with the onn roku speakers, will this sound bar work with the Roku speakers?

Asked 2 years ago by Rokuspeakers.

• A:Answer This TCL TSR1 soundbar is not compatible with Roku Wireless speakers. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionI purchased the TCL 55S555 5 Series... getting the soundbar next... do I use a 4K hdmi cable to connect to tv?

Asked 2 years ago by Will.

• A:Answer The TSR1 has the ability to wirelessly connect to any Roku TV. It does not utilize a physical connection. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionWill this soundbar work with my Hisense 4K Roku smart tv and thru the tvs remote?

Asked 2 years ago by Gammy.

• A:Answer The TSR1 has the ability to wirelessly connect to any Roku TV. The TV remote would continue to control the volume. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionHello! Just to confirm, this will wirelessly work with an element Roku tv right? Thanks!

Asked 2 years ago by Anonymous.

• A:Answer This TSR1 is compatible with all Roku TVs. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionDoes the soundbar have holes on the back for mounting? If so what are the spacings between holes and off of the end of the soundbar.

Asked 2 years ago by fozzi.

• A:Answer There is a wall mounting paper template that is included with all wall mounting applicable sound bars. All you need to do is level the paper on the wall you want to mount the sound bar on and drill holes in marked locations on paper template (for applicable models only). Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionCan this be mounted below the tv with a bracket that connects to the VESA holes on the back of the tv?

Asked 3 years ago by samf.

• A:Answer This soundbar has the ability to be wall mounted. It is not designed to mount directly to a TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionI just bought a tcl roku tv from best buy. just bought an alto r1 2.0 soundbar. Can I add a tcl wireless subwoofer

Asked 3 years ago by Anonymous.

• A:Answer You can connect a Roku Wireless Subwoofer to the TSR1 Roku TV Wireless Soundbar to create a 2.1 channel sound system. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionCan I use the roku wireless Bluetooth speakers And the wireless soundbar with my TCL roku TV

Asked 3 years ago by Brian.

• A:Answer You can connect a Roku Wireless Subwoofer to the TSR1 Roku TV Wireless Soundbar to create a 2.1 channel sound system. It is not currently compatible with the Roku wireless speakers. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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