“We have tried everything and the only sound we receive is from the bar. Is there any way to get the TCL - Q Class Premium 5.1 Channel Sound Bar "2 Rear Speakers for True Surround Sound" as TCL website states to work?? Model:Q6510SKU:6537627”

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• There is a button on the back of the subwoofer that you engage to pair it. I had trouble the first time but it was just because I was confused about the instructions .

  Answered by LeslieF 6 months ago

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• In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered by TCLExpert 1 year ago

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