Questions & Answers

Q: QuestionIs this skincare device suitable for travel?

• A:Answer Yes, this skincare device is compact and portable, making it ideal for travel.

Q: QuestionWhat is the battery life of this device?

• A:Answer The battery life of this device is up to 120 minutes.

Q: QuestionDoes the Therabody app provide guided routines?

• A:Answer Yes, the Therabody app provides guided routines to help learn how to use the device correctly.

Q: QuestionDoes this skincare device use magnetic rings?

• A:Answer Yes, this skincare device uses easy glide magnetic rings.

Q: QuestionWhat kind of charging cable does this device use?

• A:Answer This device uses a USB-A to USB-C charging cable.

Q: QuestionCan this device help with acne?

• A:Answer Yes, this device has LED Blue Light therapy that helps remove harmful bacteria from skin, thus reducing acne buildup at any age.

Q: QuestionWhat attachments are included? Where can I purchase additional facial cleansing brushes? Cost?

Asked 3 years ago by Mike.

• A:Answer Standard attachments are included but in order to get the benefits of the therapies you need to buy the hot and cold tips for $99 so you can get them from Therabody, Best Buy, Amazon and anywhere goods are sold. I would just Google it.

  Answered 3 years ago by REVIEWS4POINTSVerified Purchase

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Q: QuestionHas anyone used this for neck pain? I get jaw/neck pain from grinding my teeth and I'm wondering if it's strong enough to provide some relief?

Asked 3 years ago by Mollyjean.

• A:Answer I bought this for this exact reason. I have noticed a difference in my range of motion in my jaw immediately after using the percussive mode. I am not sure about long term efficacy but I do think it helps.

  Answered 3 years ago by SarahGVerified Purchase

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Q: QuestionHi, I have titanium screw around the back of my jawline, would this be an issue ? Thank you

Asked 3 years ago by Anonymous.

• A:Answer There are no contraindications for permanent implants that do not give off a type of a signal (I.e. nerve stimulator, pacemaker, etc…) However, you should read all of the wallet card you were given by the surgeon that implanted the device into your body to be sure.

  Answered 3 years ago by DisabledandScammed

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Q: QuestionCan I shower with this device? Is it fully waterproof or water resistant? Many thanks.

Asked 2 years ago by Davis.

• A:Answer I don’t think so , but you can always check the online manual or you tube! Enjoy!!

  Answered 1 year ago by Mari

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Q: QuestionDoes this help with TMJ pain?

Asked 2 years ago by asoma.

• A:Answer You can always get this answered by a medical Doctor or dermatologist from my experience is excellent for dead skin cells and collagen production.

  Answered 1 year ago by MariVerified Purchase

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Q: QuestionI have Bells Palsy, would this help with reawakening the nerves in the face?

Asked 2 years ago by Ali.

• A:Answer You have to ask a Doctor .

  Answered 1 year ago by MariVerified Purchase

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Q: QuestionAsking a dermatologist before getting this as one review said was strongly recommended on website is great advice (his wife has rosacea and ?)and told not to use the micro current option specifically so while awaiting dr answer does anyone know why can’t

Asked 3 years ago by Petvet.

• A:Answer While we're not entirely sure why you were advised not to use the microcurrent option on the device, we recommend consulting with your healthcare provider for personalized guidance. Your healthcare provider will be able to provide you with more information about microcurrent therapy, including whether it is suitable for your specific needs and any potential reasons why it may not be recommended for you. We always prioritize the safety and well-being of our customers, and it's important to us that you have accurate and reliable information to make informed decisions about your health and wellness. If you have any further questions or concerns, please don't hesitate to reach out.

  Answered 1 year ago by Therabody

  
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Q: QuestionIs this beneficial without the hot/cold rings or are those essential? I’m trying to decide between this and the depuffing wand because I don’t want to spend an extra $110 for the hot/cold attachments.

Asked 2 weeks ago by Shopper.

• A:Answer Hi, Yes, the TheraFace Pro is still very beneficial without the hot/cold rings. The core features (percussive therapy, 3 LED light therapies, facial cleansing, and microcurrent) all work independently and deliver real results for circulation, toning, and overall skin health. The hot/cold attachments are a nice enhancement for depuffing and relaxation, but they’re not essential.

  Answered 2 weeks ago by Therabody

  
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Q: QuestionHow long is a treatment and what is the recommended frequency?

Asked 2 months ago by Anonymous.

• A:Answer Each TheraFace Pro treatment typically takes just a few minutes, depending on the mode you choose. For best results, we recommend using it 3–5 times per week, but you can adjust based on your personal routine and skin needs.

  Answered 1 month ago by Therabody

  
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Q: QuestionDoes this remove facial hair?

Asked 3 years ago by Anaymohs.

• A:Answer no

  Answered 2 years ago by ASDFVerified Purchase

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