Questions & Answers

Q: QuestionAre the grates on this cooktop dishwasher safe?

• A:Answer No, the grates on this cooktop are not dishwasher safe.

Q: QuestionDoes this cooktop come with a griddle?

• A:Answer No, this cooktop does not include a griddle.

Q: QuestionWhy should I choose a cooktop with Star Burners?

• A:Answer Thermador's Star Burners provide superior flame spread and reduced cold spots for faster and more even heating compared to round burners.

Q: QuestionHow easy is it to clean this cooktop?

• A:Answer This cooktop is designed for easy cleaning with a raised, patented Pedestal Star Burner and porcelain maintop.

Q: QuestionWhat is the total BTU output for this cooktop?

• A:Answer This cooktop has a total maximum BTU rating of 54,000.

Q: QuestionWhat is the benefit of the ExtraLow feature on this cooktop?

• A:Answer The ExtraLow feature provides a wide range of temperature control, perfect for simmering delicate sauces or keeping food warm without scorching.

Q: QuestionWhat type of gas does this cooktop use?

• A:Answer This cooktop uses natural gas but is convertible to propane.

Q: QuestionCan this gas cooktop be used with downdraft ventilation?

• A:Answer Yes, this stainless steel gas cooktop pairs well with downdraft ventilation for a sleek and integrated look.

Q: QuestionWhat makes the. $2199 model different from the two less expensive models that look similar?

Asked 4 years ago by CJ2539.

• A:Answer Hi CJ2539, thank you for your question and interest in Model:SGSXP305TS. This model gives you a good combination of both of the less expensive models that are $1899. It has two ExtraLow®Select simmer burners which provide precise simmering capabilities, the pedestal burners allow a hand or sponge to fit under each burner for easier cleaning, it has the QuickClean Base® with a teardrop emboss that reduces food buildup near the base and contains liquid spills for quick cleaning and the progressive illuminated light ring around each knob which indicates which burners are in use. Model:SGSP305TS has the quick clean base and the raised pedestal burners.Model:SGSX305TS has the two ExtraLow®Select simmer burners and the non pedestal star burners.

  Answered 4 years ago by Thermador Team

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Q: QuestionThe text/decals wore off after a year on my current LG cooktop and knobs so the words (Low, Med and High) are no longer legible. Have you done anything with this product to prevent that from happening?

Asked 4 years ago by MisterWayne74.

• A:Answer Hi MisterWayne74, thank you for your question and interest in Model:SGSXP305TS. Per the Use and Care Manual for this Cooktop: When cleaning the control knobs: Use a nonabrasive cleaner such as dish soap and hot water, rinse and dry immediately. Do not use abrasive scrubbers or cleaners, such as Bon Ami®, Ajax®, or Comet®. They may permanently damage the finish or remove graphics.

  Answered 4 years ago by Thermador Team

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Q: QuestionHow heavy are the individual grates?

Asked 2 months ago by GLM2.

• A:Answer Hello, thank you for your question and interest in model #SGSXP305TS. Although we don’t have the exact weight of the grates available, we can share that they are made of durable cast iron and are estimated to weigh approximately ten pounds each. We hope this helps, and we’re here to assist further if needed!

  Answered 2 months ago by Thermador Team

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Q: QuestionWhat are the knobs made of?

Asked 11 months ago by Anonymous.

• A:Answer Hello, thanks for your question. The knobs for model SGSXP305TS are made of metal.

  Answered 11 months ago by Thermador Team

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Q: QuestionHello Does this come with w downward draft system ?

Asked 1 year ago by Kate.

• A:Answer Hi Kate, thank you for your question. This unit does not come with a downdraft system. The compatible downdraft vent with this model would be UCVM30XS. Please note that a blower would also need to be purchased separately. You can view more information directly on the spec sheets via the Thermador website. If you have any additional questions, please contact us at 1-800-735-4328.

  Answered 1 year ago by Thermador Team

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Q: QuestionAre the grates dishwasher safe? Is there a griddle available?

Asked 2 years ago by Amanda.

• A:Answer Yes and yes

  Answered 2 years ago by BobfVerified Purchase

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Q: QuestionIn response to another question, conversion unit SNLPKITW was recommended, but the installation guide for SGSXP305TS says that for pedestal cooktops we need to order LP conversion kit model SLPKITPEDW. Which is correct?

Asked 4 years ago by TinaD.

• A:Answer Hi TDJ1, thank you for your question and interest in Model:SGSXP305TS. The LP Conversion Kit for this Pedestal Star Gas Cooktop is SNPKITPEDW. The other is for the non pedestal burner cooktop.

  Answered 4 years ago by Thermador Team

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Q: QuestionI have propane tank, does this come with the converter or where do I get one

Asked 4 years ago by dweil.

• A:Answer Hi dweil, thank you for your question and interest in Model:SGSXP305TS. You will need an LP Conversion Kit, #SNPKITPEDW.

  Answered 4 years ago by Thermador Team

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Q: QuestionWhat is the installation cost for LP version of this cooktop in zip 45103

Asked 6 years ago by BOB42.

• A:Answer Does this come with converter

  Answered 4 years ago by Dweil

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Q: QuestionIs the width 30 inches or 31 inches? And if 31 inches, how can we accommodate the additional inch in the 30 inch quartz countertop?

Asked 2 years ago by L2teacher.

• A:Answer Hello SecondLanguageTeacher, thank you for your question and interest in model # SGSXP305TS. According to the Product Specifications Sheet, the appliance has the following overall dimensions: (HxWxD) (in) 5 3/8" x 31" x 21 1/4".

  Answered 2 years ago by Thermador Team

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Q: QuestionWhat are the exact dimensions of each of the grates on the 30” cooktop?

Asked 3 years ago by Houston.

• A:Answer Hello Houston, thank you for your question and for your interest in model SGSXP305TS. To view the dimensions provided for this cooktop, please refer to the Product Specification Sheet and Installation Manual. For each grate's measurements, we encourage you to reach out to your local Best Buy store or authorized Thermador dealer/retailer for additional assistance. Thank you.

  Answered 3 years ago by Thermador Team

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