Questions & Answers

Q: QuestionDoes this range hood include a damper?

• A:Answer Yes, a damper is included to prevent smoke and odors from recirculating.

Q: QuestionWhat is the finish of this range hood?

• A:Answer This range hood has a stainless steel finish.

Q: QuestionWhat type of controls does this Thermador range hood have?

• A:Answer This Thermador range hood uses touch sensitive controls for easy operation.

Q: QuestionHow many fan speed settings does this range hood have?

• A:Answer This range hood has 4 fan-speed settings to adjust ventilation.

Q: QuestionIs the blower motor included with this unit, or sold seprately?

Asked 5 years ago by Malbaby.

• A:Answer Sold separately. There’s different models of blower too.

  Answered 5 years ago by PamieVerified Purchase

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Q: Questionspecification: sizes

Asked 6 years ago by mike.

• A:Answer The size or dimensions of this are Product Height 18 inches Allowable Height Above Cooktop 30 feet Product Width 35 9/10 inches Product Depth 24 inches Product Weight 75 pounds Duct Shape Round Round Duct Diameter 9 4/5 inches

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo you need to purchase fan separately?

Asked 1 year ago by D.

• A:Answer Hello D, thank you for your question. The blower is not included with model #PH36HWS. An integral, inline, or remote blower must be purchased separately. Feel free to contact our customer care team at 1-800-735-4328 if you have additional product inquiries. Thank you for considering Thermador.

  Answered 1 year ago by Thermador Team

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Q: Questionis there a relay yo the fan motor it will not work

Asked 3 years ago by Anonymous.

• A:Answer Hello, thank you for your question. If the range hood is not working please call our Thermador Customer Support team at 1-800-735-4328 for real-time troubleshooting and support.

  Answered 3 years ago by Thermador Team

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Q: QuestionWhat duct cover should be used with this Range hood. Prefer stainless steel that is not covered by cabinets. What accessories go with this?

Asked 3 years ago by BJfromFV.

• A:Answer Hello BJfromFV, Thank you for your question and interest in model PH36HWS. There are three duct cover models: DC366W (6" tall), DC3689W (8' - 9' ceilings) and DC361012W (10' - 12' ceilings). Accessories are optional and are not included with the appliance. Refer to the Specifications Sheet for a list of compatible accessories.

  Answered 3 years ago by Thermador Team

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Q: QuestionWhat is the exact location of the duct in the back? I understand the unit is 18 inches tall and I read the duct was near the top but can you please specify the exact location. It is backordered and my contractor needs to know.

Asked 3 years ago by Frank.

• A:Answer HI Frank, thank you for your question and interest in Model:PH36HWS. Here is the link to the Product Datasheet, on page three you will find the exact location of the duct: https://files.bbystatic.com/TR5%2BE2pbXkJ%2FQpMd2ixuKQ%3D%3D/SPEC%2BSHEET

  Answered 3 years ago by Thermador Team

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Q: QuestionWhat is the sones for this unit? How does it vary with the speed selection assuming 1000cfm motor?

Asked 4 years ago by Sanam.

Q: QuestionHow do you remove the range vent hood filters?

Asked 5 years ago by Anonymous.

Q: Questionhow to get replacement lamps

Asked 5 years ago by Linda.

• A:Answer Replacement bulbs with two settings.

  Answered 4 years ago by plum

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