Questions & Answers

Q: QuestionHow much RAM does the desktop have?

• A:Answer The desktop has 16GB of Thermaltake TOUGHRAM RGB 3600Mhz DDR4 memory.

Q: QuestionWhat processor is used in this Thermaltake desktop?

• A:Answer This Thermaltake desktop uses a 12th Gen Intel Core i5-12400F processor.

Q: QuestionWhat operating system does this gaming desktop use?

• A:Answer This gaming desktop comes with the Windows 11 operating system.

Q: QuestionWhat type of storage does this gaming desktop come with?

• A:Answer This gaming desktop comes with a 1TB M.2 NVMe SSD.

Q: QuestionWhat kind of graphics card does this desktop have?

• A:Answer It has the NVIDIA GeForce RTX 3050 graphics card.

Q: QuestionCan I use two monitors on this pc? I can’t figure out how to connect my second one.

Asked 2 years ago by Birdy.

• A:Answer Hello, Yes, you can use two monitors. The graphics card should have a few ports you can use. You may need to convert or use a different connection style as the GPU may have both HDMI and DP. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: Questionhow much fps does this run on fortnite

Asked 2 years ago by joey.

• A:Answer 200-300

  Answered 2 years ago by EddieRVerified Purchase

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Q: QuestionHow big is the PC? also how much ram is there

Asked 2 years ago by Gideon.

• A:Answer Hello, The computer is 18.11 x 8.27 x 15.56 inch. The memory is 16gb. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: Questionwould this computer be good for a kid

Asked 1 year ago by griggin.

• A:Answer Hello, That all depends on the games being played and at what level. Generally speaking, yes, this is a good entry level gaming PC. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: Questioncan you put an hdd in it?

Asked 2 years ago by cr315.

• A:Answer Hello, Yes, you should be able to add an HDD to the system. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: Questioncan this pc consistently run 1440p?

Asked 6 months ago by drkrule.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 6 months ago by Thermaltake

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Q: QuestionIs there a possibility that this machine comes pre-installed with any bloatware? I wanted to check before I could consider buying

Asked 1 year ago by John.

• A:Answer Hello, No, The PC comes with the OS in the set up stage. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionDoes this gaming pc have built in wifi and Bluetooth?

Asked 1 year ago by Sherrybyrd.

• A:Answer It has a wifi and Bluetooth features yes

  Answered 1 year ago by LouisSVerified Purchase

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Q: QuestionHi so i’m planning on ordering very soon (this week) and for the most part this computer seems fine but what do you mean by “upgrade within 12th gen intel line”, also can i add more usb ports “(usb c) and are all other specs upgradeable? or only some

Asked 2 years ago by devanster.

• A:Answer Hello, I do not see that line in the advertisement. This unit does come with an i5 which is later upgradable within the 12th gen Intel family. You can't add more USB ports but other hardware is upgradable. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: QuestionCan you upgrade the storage?

Asked 2 years ago by Anonymous.

• A:Answer Yes you can. It has 2 m.2 ssd slots. 1 of them is taken up and the other is empty. Both Upgradable.

  Answered 2 years ago by ForgivenVerified Purchase

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Q: QuestionWhat are the chances it is damaged when it arrives.

Asked 2 years ago by Kathy.

• A:Answer Hello, Not high, we package our products with plenty of protection. We can't account for what shipping does, but we do have a higher than average success rate in shipping PC's. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: QuestionCan you use wifi？

Asked 2 years ago by Anonymous.

• A:Answer Yes you can it has wireless internet Antennas

  Answered 2 years ago by EddieRVerified Purchase

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Q: QuestionIt comes prebuilt right? Is there any components that need to be assembled when it arrives?

Asked 2 years ago by Anonymous.

• A:Answer Hello, No, the PC is ready to use out of the box aside from any monitors or peripherals that need to be plugged in. Best Regards, Thermaltake Support

  Answered 2 years ago by Thermaltake

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Q: QuestionDoes it have built in WIFI?

Asked 2 years ago by Cust99.

• A:Answer Yes, but if you are far from the router you need a wifi adapter to get a strong signal.

  Answered 2 years ago by SabrinaCVerified Purchase

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