Why is the ice wet. Can it be changed? null

The ice is wet because the temp. inside the ice maker is 40 degrees, not 32 degrees or below.

Mel, I am dealing with this ice maker since the day it was delivered - 25th of february. Nothing works the way it is supposed to. On top of that, Total Tech does not cover this product so you have to deal directly with Thor. I had so many problems in just 4 months that are hard to fit here. Yesterday Best Buy verified all the issues: Ice is wet, Ice comes in slabs, balls of ice make you turn off the machine 24hs. Thor wants me to hire a service guy at my cost because they just cover parts. Fortunately yesterday Best Buy authorized the return of this terrible product. Stay Away from Thor Kitchen products.

“Why is the ice wet. Can it be changed?”

Asked by Greatlittlemusic 4 years ago

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Thor Kitchen - 15 inch Built-In Ice Maker - Stainless Steel-Front_Standard

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The ice is wet because the temp. inside the ice maker is 40 degrees, not 32 degrees or below.
Answered by AlanJ 2 years ago
Sorry, there was a problem. Please try again later.
Mel, I am dealing with this ice maker since the day it was delivered - 25th of february. Nothing works the way it is supposed to. On top of that, Total Tech does not cover this product so you have to deal directly with Thor. I had so many problems in just 4 months that are hard to fit here. Yesterday Best Buy verified all the issues: Ice is wet, Ice comes in slabs, balls of ice make you turn off the machine 24hs. Thor wants me to hire a service guy at my cost because they just cover parts. Fortunately yesterday Best Buy authorized the return of this terrible product. Stay Away from Thor Kitchen products.
Answered by Anonymous 4 years ago
Sorry, there was a problem. Please try again later.