A:AnswerThank you for choosing Tineco and reaching out with your question about the FloorWasher FlashDry 6 Series.
We’re happy to inform you that the FloorWasher FlashDry 6 Series is designed to be used with a cleaning solution. For optimal cleaning performance and to ensure the longevity of your machine, we recommend using Tineco’s official cleaning solutions.
Tineco’s cleaning solutions are specifically formulated to work in harmony with our FloorWasher technology, providing a powerful and effective clean while being safe for your floors and the environment.
We would like to kindly advise against using any third-party cleaning solutions that are not specifically recommended or approved by Tineco.
*These unauthorized cleaning solutions are prone to foam, and a large amount of foam in the water tank may overflow, which could potentially damage the motor, affect the judgment of the sensor, and cause unnecessary damage to your machine.
*Even if some cleaning solutions have no foam, they may have different chemical compositions and be highly corrosive, which could potentially bring risks such as corrosion of pipes.
*Tineco cleaning solutions are specially formulated to be safe and effective for your machine, providing optimal cleaning results without compromising its functionality or longevity.
A:AnswerDear customer, this machine will run forward normally after it is turned on, while discharging water to clean the machine and recycling the excess water into the sewage bucket. In addition, this machine will be equipped with an additional brush roller.
A:AnswerDear Customer, Normally, the vacuum cleaner component of this machine can be used to suck up pet hair, but it must be cleaned in time to prevent clogging.
A:AnswerI can’t find any either. I have reached out to the company via email and they have been back and forth with me since October. Their website has said out of stock this whole time. If you find any please post!!!! I have not been able to use my machine for 6 months out of the last year I have owned it. :-(
A:AnswerI had the S5 Pro and now have this S6 Flash Dry. This S6 model has a self wash and dry base that works much better than the S5 because it uses heated drying. It also has edge cleaning on both sides. It does not go flat like the S6 Stretch but is a great improvement over the S5.
A:AnswerNo, it does not go flat like the S6 Stretch. It has a tank on the back of the unit so going flat would cause it to leak. The stretch unit has a tank built into the base attached to the mopping unit so it does not change positions when laying flat.
