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Page Showing 1-20 of 33 questions
  • QuestionWhat is the maximum output power of the USB-C port?

    • Answer The maximum output power of the USB-C port on the Slim MiniMag Wireless Power Bank 5000mAh is 18W.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the power bank have any safety features?

    • Answer The Slim MiniMag Wireless Power Bank 5000mAh regulates charging temperatures to ensure efficient charging and preserve battery health.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the power bank?

    • Answer The Slim MiniMag Wireless Power Bank 5000mAh weighs 4.06 ounces.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the power bank charge two devices simultaneously?

    • Answer The Slim MiniMag Wireless Power Bank 5000mAh can charge two devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the power bank?

    • Answer The Slim MiniMag Wireless Power Bank 5000mAh takes approximately 1.5 hours to fully charge.
    This question and answer was generated by AI based on customer and product data.
  • Questionhow many phone charges can I get from my magnetic charger

    Asked by tom.

    • Answer The charging capacity of the TORRAS MiniMag wireless power bank depends on your phone model. For example, if you have an iPhone 15 Pro Max (with a 4,422mAh battery), the 5000mAh MiniMag can provide approximately one full charge. For smaller battery models like the iPhone 13 Mini, it can offer more than one full charge.

      Answered by TORRAS

  • QuestionDoes this power bank work wirelessly over a relatively thin protective case [not Otterbox thickness]? if so, how much does the case slow the recharging process?

    Asked by MaatlyCrew.

    • Answer I had to take my cover off.

      Answered by CynthiaH

  • QuestionDoes it charge Android Samsung Galaxy S21 5G phones?

    Asked by James.

    • Answer Yes, the TORRAS Slim MiniMag Wireless Power Bank 5000mAh can charge your Samsung Galaxy S21 5G. Since the Galaxy S21 supports Qi wireless charging, it will work with the power bank's wireless charging feature. You can also use a USB-C cable for direct wired charging if preferred.

      Answered by TORRAS

  • QuestionWill it connect and charge through a protective case?

    Asked by KDavis.

    • Answer Hi there, Thanks for reaching out about the TORRAS MiniMag! Here’s the simple answer: It depends on your protective case. ✅ If your case has built-in magnetic rings (MagSafe-compatible) – Yes! You can leave the case on. The MiniMag will snap right onto the back and start wireless charging without any issues. ❌ If your case is a regular non-magnetic one – The magnetic hold and charging distance may be affected. In that case, we recommend either: Removing the case for direct magnetic wireless charging, or using a cable – the MiniMag also supports wired charging. So in short: Magnetic case → just snap it on. Non-magnetic case → go wired or take off the case. Hope this clears things up! Let me know if you have any other questions – happy to help. Have a great day, and enjoy the magnetic freedom! 🔋✨ Best regards, TORRAS Customer Support Team.

      Answered by TORRAS

  • QuestionCan this charge a Samsung watch?

    Asked by AlanDB.

    • Answer Hi Alan! Thanks for reaching out about our TORRAS MiniMag! To be upfront with you: this power bank is designed primarily for MagSafe-compatible iPhones. It magnetically attaches to those devices for seamless wireless charging. For Samsung watches specifically — unfortunately, this charger won't work for Galaxy Watches. Samsung smartwatches use a different wireless charging standard and coil size, so they won't align or charge properly with the MiniMag. For Samsung phones — it depends on the model! If you have a Galaxy S26 Ultra, Z Fold/Flip series, or other models with built-in magnets/MagSafe compatibility, it can snap on and charge wirelessly. For older or non-magnetic Samsung models, it won't attach magnetically (though it may still charge wirelessly if placed flat on a surface). If you're looking for a portable charger for your Samsung watch, we'd recommend checking out chargers specifically designed for Galaxy Watch charging — they have the right coil alignment and charging protocol. Hope this helps! Let me know if you have any other questions. 😊 Best wishes, TORRAS Customer Support Team.

      Answered by TORRAS

  • QuestionDoes it charge the IPhone 17 pro max along with my Rokform case?

    Asked by Anonymous.

    • Answer Hi there, Thanks for reaching out and for your interest in the TORRAS MiniMag Portable Charger! Great question! The MiniMag is designed to work with MagSafe-compatible devices and cases that feature a built-in magnetic ring or are MagSafe-certified. Our chargers typically work with MagSafe-enabled cases across various brands, including Rokform — as long as the case supports MagSafe wireless charging. Rokform cases are known for their strong magnetic hold, so if your case is compatible with MagSafe chargers, you should be good to go! If you’re unsure about your specific case model, a quick way to check is to see if it wirelessly charges with other MagSafe accessories. We always recommend testing it with our charger to ensure the magnetic alignment and charging speed meet your expectations. Feel free to reply here if you have any more questions — happy to help! Best regards, TORRAS Customer Support Team.

      Answered by TORRAS

  • QuestionWill it work for Galaxy s22 ultra phone too and will it work for thick cases too?????

    Asked by Mya.

    • Answer Yes, the TORRAS MiniMag works with the Samsung Galaxy S22 Ultra and most phone cases. Using a MagSafe-compatible magnetic case or ring, you can enjoy stable magnetic wireless charging, and the 13N strong magnetic force supports most protective cases; for extra-thick cases, USB-C charging ensures consistent power delivery. Thanks for your question—hope this helps!

      Answered by TORRAS

  • QuestionTORRAS - MiniMag - MagSafe Portable Charger - Wireless Magnetic Power Bank - 5000mAh - Titanium Gray COMPATIBLE WITH Mobile phone: Pixel 9 Pro XL and Laptop Lenovo IdeaPad 5 15ITL05? Thank you

    Asked by George.

    • Answer Yes, the TORRAS MiniMag 5000mAh MagSafe Portable Charger can charge a Pixel 9 Pro XL. It can provide USB-C charging to tablets and laptops. With a maximum 20W USB-C output, devices may show “charging,” but it is designed for smartphones and provides limited, slow charging for tablets or laptops, suitable for emergency use only. For regular or effective laptop charging, a higher-wattage power bank is recommended.

      Answered by TORRAS

  • QuestionIs TORRAS - MiniMag - MagSafe Portable Charger - Wireless Magnetic Power Bank - 5000mAh - Titanium Gray Model: X00PB4003SKU: 6585390, compatible with Mobile phone: Pixel 9 Pro XL and Laptop Lenovo IdeaPad 5 15ITL05 ? Thank you

    Asked by George.

    • Answer Yes, the TORRAS MiniMag 5000mAh MagSafe Portable Charger can charge a Pixel 9 Pro XL. It can provide USB-C charging to tablets and laptops. With a maximum 20W USB-C output, devices may show “charging,” but it is designed for smartphones and provides limited, slow charging for tablets or laptops, suitable for emergency use only. For regular or effective laptop charging, a higher-wattage power bank is recommended.

      Answered by TORRAS

  • QuestionIs this compatible with a android cell phone

    Asked by Diana.

    • Answer Yes, the TORRAS MiniMag works with Android phones. When paired with a MagSafe-compatible magnetic case or ring (such as TORRAS magnetic cases), it enables stable magnetic wireless charging, and it also works via Qi wireless charging or USB-C cable for flexible use. Hope this helps you choose the best setup!

      Answered by TORRAS

  • QuestionWill this work for Samsung Note 10+?

    Asked by Kamal.

    • Answer The TORRAS MiniMag can charge the Samsung Galaxy Note 10+ using the USB-C cable. While magnetic wireless charging is not supported, wired USB-C charging works reliably for everyday or emergency use. Hope this helps!

      Answered by TORRAS

  • QuestionDoes it work on an iphone 13?

    Asked by Anonymous.

    • Answer Yes, the TORRAS MiniMag is fully compatible with the iPhone 13. With the iPhone 13’s built-in MagSafe support, the MiniMag provides stable magnetic wireless charging; if you use a case, a MagSafe-compatible case is recommended.

      Answered by TORRAS

  • QuestionDoes this device come charged or do I have to charge it before I can use it?

    Asked by Jordan.

    • Answer The TORRAS MiniMag arrives partially charged and can be used right out of the box. For the best performance and full battery capacity, we recommend fully charging it before first use. Hope this helps!

      Answered by TORRAS

  • QuestionCan you plug this into a usbc c port in a car and use it to wirelessly charge a pixel 10

    Asked by MaxwellSmart.

    • Answer Yes, you can plug the TORRAS MiniMag into a car’s USB-C port and use it to wirelessly charge a Pixel phone. When connected to the car’s USB-C power, the MiniMag can provide wireless charging; for magnetic wireless charging, the Pixel phone needs a MagSafe-compatible magnetic case or ring. Otherwise, it will still charge via standard Qi wireless charging. Hope this helps!

      Answered by TORRAS

  • QuestionIs the mini mag compatible with iPhone SE

    Asked by Wayno.

    • Answer The TORRAS MiniMag is compatible with iPhone SE models for USB-C wired charging. iPhone SE (2nd and 3rd generation) does not support MagSafe, so magnetic wireless charging is not supported, but the MiniMag can reliably charge the phone using a USB-C cable (up to 20W). Hope this helps!

      Answered by TORRAS