“I purchased this tv 3 weeks ago and it worked great until today. I turned it on and there is NO picture at all. Sound works but screen is blank??? Guess I have to take it back to Best Buy.”

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• For personalized assistance with this issue, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.

  Answered by Toshiba Customer Care 5 years ago

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• have you tried reboot the cable box. Check hdmi connection. If this don't work try unplug tv for 1 min. If that don't work take it back for a exchange or refund

  Answered by Steven 5 years ago

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