Questions & Answers

Q: QuestionDoes this tv have smart sound to keep sound from getting louder during commercials?

Asked 4 years ago by Onechain.

• A:Answer Hello Onechain, thank you for your interest in the Toshiba 43C350KU. No, this TV does not have a feature to prevent the sound from getting louder during the commercials. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: Questioncan you please tell me what a fire tv is for those of us who are not tech savvy also is this bluetooth meaning i can you use my bluetooth headset with this tv and can you plug a wired headset into this tv toshiba 43c350? Thank you

Asked 4 years ago by cg.

• A:Answer Hello cg, thank you for your interest in the Toshiba 43C350KU. A Fire TV has Amazon's Fire TV operating system built-in; this means there is no need to purchase an external Amazon Firestick streaming device. This TV does have Bluetooth. You are able to connect wired or wireless headsets to this unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDoes the tv have menu controls on located on the base/side of the TV, or do you use the remote to access everything?

Asked 4 years ago by JAI.

• A:Answer Hello JAI, thank you for your interest in the Toshiba 43C350KU. This TV does not have manual control buttons. If you have any further questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionHow to connect Bluetooth headphones twith the Toshiba 43C

Asked 4 years ago by Anonymous.

• A:Answer Hello, thank you for your interest in the Toshiba 43C350KU. To connect Bluetooth headphones to this TV please go to Settings > Controllers & Bluetooth Devices > Other Bluetooth Devices > Add Bluetooth Device. If you have any further questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: Questionare the buttons on the remote back lit? so its easier to see in the dark

Asked 4 years ago by Michelle.

• A:Answer Hello Michnty3, thank you for your interest in the Toshiba 43C350KU. No, the remote control buttons are not back lit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDoes this tv need a cable box for spectrum cable?

Asked 4 years ago by tiny.

• A:Answer Hello tiny, thank you for your interest in the Toshiba 43C350KU. The Spectrum app cannot be downloaded from the Amazon App Store so a cable box would be required. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionWe still haven't converted old family VHS tapes to DVDs and want to watch them occasionally. Will this TV accept that kind of input?

Asked 4 years ago by tlee.

• A:Answer Hello tlee, thank you for your interest in the Toshiba 43C350KU. This TV supports HDMI, coaxial and A/V inputs. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionUnder the Power heading it states number of batteries needed, 2 ( remote control) does this mean there is a remote control included to use besides the voice activated control, or is there one available separately?

Asked 4 years ago by Yoman.

• A:Answer Hello Yoman, thank you for your interest in the Toshiba 43C350KU. This unit has one remote control which uses two AAA batteries. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionI understand the remote has voice control. Can voice control be used to run a cable box or just streaming?

Asked 4 years ago by Anonymous.

• A:Answer Hello Toshiba Customer, thank you for your interest in the Toshiba 43C350KU. Unfortunately, the built-in voice control will not run the cable box. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionWould I be able to stream something from my IPad with airplay?!?!?? Someone pls answer

Asked 4 years ago by Dantheman.

• A:Answer When I bought it, all fire devices could only mirror android and windows devices but they just added capability for Apple Air Play. It works smoothly too. Hope this helped!

  Answered 4 years ago by Jeremy

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Q: QuestionIs there a protective film over the total screen? I thought the picture looked a little foggy.

Asked 4 years ago by MVSTX.

• A:Answer Hello MVSTX, thank you for your interest in the Toshiba 43C350KU. No, this unit does not come with a protective film over the screen. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionWhat’s the response time?

Asked 4 years ago by Christian.

• A:Answer in game mode it’s a very low 3.1 ms which is incredible since most other tvs are in the 17 to 30 ms range for gaming. Not sure about other modes.

  Answered 4 years ago by Joker

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Q: QuestionIs there a link to a better user manual than the Quick Setup Guide that was in the box?

Asked 4 years ago by WC.

• A:Answer Hello Toshiba Customer, thank you for your interest in the Toshiba 43C350KU. Please visit https://amazon.com/deviceservices/support for additional information and frequently asked questions regarding your Toshiba Fire TV. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDose it work with Apple TV box ?

Asked 4 years ago by Ray.

• A:Answer Hello Ray, Thank you for your interest in the Toshiba 43C350KU. This unit can be connected to an HDMI compatible Apple TV box. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDoes the tv have a sleep timer and/or can you set it from the remote?

Asked 4 years ago by Jamey.

• A:Answer Hello Jamey, Thank you for your interest in the Toshiba 43C350KU. Yes, this unit has a sleep timer. To set the sleep timer please go to Home > Settings > Sleep Timer. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDo i have to have cable for this tv to work or can i just sign into my apps, nerflix, hulu, disney channel and it will work?

Asked 4 years ago by T.

• A:Answer Hi Toshiba customer! Netflix, Hulu, and Disney Plus are available on Fire TV app store. You can simply download them and sign in to the apps. No cable needed for these apps to work. If you have any further questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks Again, Toshiba Support Team

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionDoes this TV have an ATSC 3.0 tuner?

Asked 4 years ago by garya1.

• A:Answer Hi Toshiba Customer! This TV has a built-in antenna (ATSC 1.0 tuner). If you have any further questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks Again, Toshiba Support Team

  Answered 4 years ago by Toshiba Product Expert

  
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Q: QuestionWhat type of Remote does this have please?

Asked 5 years ago by Blue.

• A:Answer It has voice control

  Answered 5 years ago by Louie

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Q: QuestionMy TV just went black, no picture, just sound, how do I recover my picture ?

Asked 1 year ago by Dawny.