“My 43 in Toshiba Tv does not open menu when pressing prompt on remote. Want to record.”
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You could try to download the Amazon Fire TV app on your smartphone to control the TV over Wi-Fi. If the issue persists with your remote, for personalized assistance, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
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