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I had this same issue. I purchased mine in-store and never received the echo advertised. Online could not help me but taking my receipt back to the store allowed me to go home with the Echo Dot I should have got at the time of purchase.
Sorry, there was a problem. Please try again later.The Fire TV Edition television does not include an Echo device in the box. For online offers, please visit bestbuy.com and add the item to your cart to see what is included with your purchase. David M. - Toshiba Support
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