“Where is my Customer Review? I took the time to write a detailed favorable review on this laptop before there were any reviews posted. Why was mine not posted? I wrote to customer service. No reply. Maybe you will see my question now? I love this laptop but Best Buy's customer service - not so much!”
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Generally speaking it takes at least 12 hours for your review to post. They also hold all the cards as to what they will allow you to put in that review. I have copied and pasted their guidelines for you. _________________________________________________________ ***Avoid*** * Profanity or spiteful remarks * Obscene or distasteful content * E-mail addresses, phone numbers and URLs * Information about other companies and Web sites * Telling customers to shop elsewhere _________________________________________________________ I hope this has been helpful to you and wonder if you've been able to locate your review. I'd be interested in reading it. Cheers, Shawn
Sorry, there was a problem. Please try again later.I've had one review in the past 5 years "disappear". I suspect a communications error with their server that was not identified at the time. If your review did not meet the guidelines Best Buy provides (look for the link on the review page), then it may have been rejected.
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