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Hi! If your printer doesn't support 5GHz, then it will be physically incapable of perceiving the existence of your router's 5GHz signal. It will only detect the 2.4GHz signal since the printer's hardware only supports that Wi-Fi radio frequency, and the 5GHz band's existence will be of no consequence to it.
Sorry, there was a problem. Please try again later.Thanks for your answer, but unfortunately, according to both Spectrum (my ISP) and HP (printer manufacturer), it's not a matter of the printer ignoring the 5GHz signal. The 5 GHz is blocking the 2.4 G from reaching the printer. Since 5G travels over short distances more efficiently/faster than 2.4 G, 5G is getting to the printer first and blocking the 2.4G. (This is my best understanding of the situation.)The solution suggested to me was to get a new router since Spectrum won't provide a router that can split the bandwidths so that 2.4G reaches the printer, but 5 G doesn't. I am told that I can buy such a router. The only other solution is to separate the router I have now from the printer by some 15-20 feet. Not practical - don't want to have to put the printer in the bathroom while the router is in the home office.
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