Questions & Answers

Q: QuestionHow many wired connections does this router support?

• A:Answer This router comes with four LAN ports for wired connections.

Q: QuestionDoes this router use data encryption?

• A:Answer Yes, this router uses data encryption with WPA3 encryption type.

Q: QuestionIs traffic prioritization available on this router?

• A:Answer Yes, this router supports Quality Of Service (QoS) Traffic Prioritization.

Q: QuestionAre parental controls available on this router?

• A:Answer Yes, parental controls are available through HomeShield Smart Security.

Q: QuestionDoes this router support voice control?

• A:Answer Yes, this router supports voice control using Alexa or Google Assistant.

Q: QuestionWhat is the maximum WiFi speed supported by this router?

• A:Answer This router supports WiFi speeds up to 3.5 gigabits per second.

Q: Questioncan wpa setup be disabled?

Asked 4 days ago by ScotSkipper.

• A:Answer Hi ScotSkipper, If you are referring to WPS (Wi-Fi Protected Setup), you can disable the feature in the router's web management interface under Advanced > Wireless > WPS.

  Answered 1 day ago by TPLinkSupport

  
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Q: QuestionCan this router be set up using your computer and internet connection instead of relying on an app on a phone?

Asked 6 days ago by Anonymous.

• A:Answer Yes, absolutely. This Archer Wi-Fi 7 Router conveniently supports both traditional web browser setup and app-based setup.

  Answered 5 days ago by TPLinkSupport

  
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Q: QuestionWhy are all the answers blank on page ? Something isn't working right . I am not able to get any answers you make this question /answers useless

Asked 6 days ago by Nurve.

• A:Answer Hi Nurve, If you're having difficulty loading elements on the webpage, please ensure your browser extensions (e.g., ad blockers) are not blocking them. Otherwise, we recommend contacting Best Buy Customer Service for further assistance with website features.

  Answered 5 days ago by TPLinkSupport

  
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Q: QuestionCan you control individual devices used in the house?

Asked 3 weeks ago by Devices.

• A:Answer Hi, Yes, the Archer BE3500 provides intuitive control over your Wi-Fi network connections with its Access Control feature. With the Access Control feature, you can activate an Allow List or Block List, giving you the ability to determine which devices are allowed to connect to your Wi-Fi network and which are not.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionCan this be mounted on a wall? I live in a complex where they installed the connection box but this has to be able to hang to connect

Asked 1 month ago by Home.

• A:Answer Hi, Yes, the Archer BE3500 has wall-mounting holes on the bottom of the unit for convenient installation.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionIs it compatible to cox modem?

Asked 1 month ago by Anne.

• A:Answer Hi Anne, Yes. Simply connect the router to your modem via an Ethernet cable to enjoy Wi-Fi 7 and Internet connectivity for your home's devices.

  Answered 1 month ago by TPLinkSupport

  
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Q: QuestionWhat do I need to do buy additionally to hook this up? Ethernet cable?

Asked 2 months ago by Linda.

• A:Answer You should have ethernet cables for the devices you want to connect to it. You'll need to have a modem as well - this does not double as a modem and router.

  Answered 2 months ago by aroneVerified Purchase

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Q: QuestionCan you game on it

Asked 2 months ago by Anonymous.

• A:Answer Yes, it honestly is perfect for it if you're unable to set up an ethernet cable on your PC

  Answered 1 month ago by WyattTVerified Purchase

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Q: QuestionCan you use this in your mobile home office grid without internet.

Asked 2 months ago by Dave.

• A:Answer Hi Dave, Yes, you can use the router to set up a local-only network if desired. Please note that remote management features will not be available without Internet access, and the router will not provide Internet unless it is first connected to an existing Internet source.

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionWill this work with a spectrum 1 or 2 gig internet plan?

Asked 3 months ago by BryanEE.

• A:Answer Hi BryanEE, The Archer BE3500 is equipped with Gigabit Ethernet ports, supporting wired network speeds of up to 1 Gbps. If you have an Internet plan that exceeds 1 Gbps, we suggest considering one of our Wi-Fi 7 Archer Router models equipped with 2.5 Gbps ports or greater. For example, the Archer BE6500: https://www.bestbuy.com/product/tp-link-archer-be6500-dual-band-wi-fi-7-router-black/J3GWLQQQR9

  Answered 3 months ago by TPLinkSupport

  
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Q: QuestionHi I bought this for the purpose of gaming. Is this possibly to be connected wireless on my at&t modem? How? Thank you

Asked 3 weeks ago by JonathanJ.

• A:Answer Hi JJ, The Archer BE3500 Wi-Fi 7 Router needs to be connected to your existing Internet connection (e.g., modem) via an Ethernet cable so it can provide wireless connectivity for your devices.

  Answered 3 weeks ago by TPLinkSupport

  
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