“it does not want to hook up to my wifi keeps saying failed”
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Hi! Our Kasa cams are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location. Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process. If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Sorry, there was a problem. Please try again later.This issue is hard to respond to without any context. I will ask the obvious questions. Are you following the instructions provided? What error or issue are you receiving? Did you download the Kasa app to your phone? Did you connect to the wifi for the camera in order to setup? Possibly watch this video for a walk through... https://www.youtube.com/watch?v=k3IzCBWY-Jo
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