“Why won’t my Kasa Smart plug work with a new 2021 light changing LED Christmas tree? The power plug from the tree is larger than normal and is labeled 12v (pic). The plug works fine with other devices, including outside LED lights.”
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The Tree’s electrical plug might be polarized, which means you can only plug it in one way. Try turning the plug upside down. A lot of devices may have non polarized plugs that can be plugged in either way. Also if your tree’s plug was bent a bit that could make it a bit harder to plug in.
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