“If hardwired, does the button activate the existing house doorbell or is the included inside chime always needed.”

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• The answer given by TPLinkSupport is not right. I have this doorbell (model TD25) and if you hardwire it, you CAN use your existing chime. You MUST however go through the setup correctly: 1. Enter the device settings page, on Tapo app. 2. Tap user Guide 3. After that, in my case I then chose 'Mounting Guide' 4. Follow the instructions and make sure to select Disable Always-On mode and to Use Existing Chime.

  Answered by sigman70 11 months ago

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• Hi 53groucho, The included chime is required if the doorbell is hardwired. For more information, please visit our FAQ here: https://www.tapo.com/us/faq/501

  Answered by TPLinkSupport 1 year ago

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• I'm using both the chime and the legacy doorbell. You don't use the jumper when doing this. I have not tried it with the chime unplugged.

  Answered by picktownboy 10 months ago

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