“I'm concerned about numerous junk texts. Am I charged for a text received but not opened? Thanks.”
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Hi. This is Janet from TracFone Wireless. We're sorry to hear about your trouble. Unfortunately, you'll get charged for every outbound or inbound text messages. Regardless, if it has been opened or not. We can walk you through the procedure in blocking text messages from certain numbers. Just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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