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Hi. This is Katrina from TracFone Wireless. You need to purchase a TracFone phone and a service card. We can transfer her current phone number as long as it is still active. You can also bring your own phone to TracFone. For further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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