“I purchased 8GB UNL text/min 1 month plan & added to my existing UNL text/min plan that expires July 2022. Your website indicated my data would roll over provided I maintain active UNL plan so why does phone say data will only roll over for 30 more days?”
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Hi. This is Janet from TracFone Wireless. We're sorry for the trouble. Allow us to verify the status of your account so we can properly address your query. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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