“My Tracfone service was discontinued as my phone is not compatible with new VoLTE service. Tracfone will send a free V0LTE phone but must send a text to the service-discontinued phone first (impossible). Any way around this requirement?”
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Hi. This is Arianne from TracFone Wireless. Our sincere apologies for the inconvenience this has caused you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window so we can provide you with the best possible resolution. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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