Questions & Answers
- Model:
- TRACFONE V18 $39.99
- |
- SKU:
- 6251661
Q: QuestionHave twice tried to activate a new cell phone at Tracfone, but was told that coverage is not available at my zip code, 99501. Is that the end of the rope for me in Anchorage?
Asked by bookburn.
- A:Answer Hi. This is Katrina from TracFone Wireless. We're sorry for the trouble you may have experienced in trying to activate your new phone. We understand how you feel. Let's go over all the details and options together to resolve this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Answered by TracFone Wireless
Q: QuestionI live outside the US and need a US line. Can i have an active TracFone and use it only in wifi so i can get text messages?? Will i get the messages??
Asked by Alvaro.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer Hi. This is April from TracfFone Wireless. Unfortunately, TracFone cannot be used outside of the United States, Puerto Rico, Hawaii, Alaska and the U.S. Virgin Islands. The reason is there is still no services provided outside these areas and unauthorized use of TracFone may result in immediate discontinuance of service. Thank you.
Answered by TracFone Wireless
Q: QuestionHow many messages do I get with this basic 60min plan?
Asked by Crocake.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer Unlimited Unlimited
Answered by Anonymous
Q: QuestionDoes this trac phone card work with a Nokia 3310 phone ? & do I need a SIM card too?
Asked by Rosey.
This question was asked about the related product: Tracfone - $29.99 Basic Phone Card - White
- A:Answer Hi. This is Frank from TracFone Wireless. Thank you for taking the time to ask an inquiry. We would like to learn more about the details of your question so we can provide the correct information. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Answered by TracFone Wireless
Q: QuestionI am trying to by the TracFone Basic Phone Card on line. Your site won't let me pay with gift Cards. I understand Gift Cards cannot be used to buy Gift Cards, Tracfone card is not a gift card. Please explain why I cannot use a gift card to pay.
Asked by GIFTCARDLADY.
- A:Answer I know it is very annoying to me also. I can not also use my rewards to purchase cards because treat as a gift card instead of airtime card.
Answered by Tami
Q: QuestionIs this just a call and text. My grandson can't be on the Internet or social media
Asked by Gdawg.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer If your grandson has a smartphone he can access the internet. Tracfone has flip phones just for talking and texting.
Answered by Keith
Q: QuestionHow many text messages can I receive and send with this card? 60?
Asked by Srw.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer You get 60 texts unless you have a smart phone, then you get 180.
Answered by Bonnie
Q: QuestionIs this along with the Tracfone cell phone what's considered a burner-phone? I need to create a new Twitter account so I want to use the cheapest way to get a cell phone number. IP #s don't work. I'll create new Twitter acct then I'm done with the phone.
Asked by imaninami.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer Hi. This is Janet from TracFone Wireless. Unfortunately, no. This offer is specific for our $19.99 service plan.
Answered by TracFone Wireless
Q: QuestionHow does 60 minutes of data work? Isn't data by the gig?
Asked by Data.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer Hi. This is Cristy from TracFone Wireless. The $19.99 service plan provides 60 minutes for talk, text and data with 90-day plan. The usage numbers represent what your data minutes can accomplish for only one data activity. Calculations are based on: 1024kb = 1MB. 1024 MB = 1GB; Average web page 1,249kb; Average email 75K; Photos at 6MP = 1.6MB; Average Facebook session 15 min = 5MB; Google Maps 10min = 6MB. These numbers may vary. For more information, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. Thank you.
Answered by TracFone Wireless
Q: QuestionHow do you know when you are out of minutes?
Asked by Granny.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer TracFone has a function in the phone to allow you to check your phones minutes, texts, and data balances. Also, you can go to the TracFone website and enter your phone number to get your current balances. We have been using tracfones 2004 and have always found them to be a good fit for us. They have evolved significantly and the service now is really quite good.
Answered by TracfoneUser
Q: QuestionDoes Tracfone charge minutes for unanswered phone calls, mainly referring to spam calls. Also, what is the difference between "web" and "data" use?
Asked by carrie.
This question was asked about the related product: Tracfone - $19.99 Basic Phone Card - White
- A:Answer No, Trac Phone does not change for unanswered incoming calls
Answered by Willbevbsck
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