Does the data, texts and minutes carry over? null

Tracfone’s answer is not consistent with their current practices. I purchased the 8GB unlimited plan in Aug 22 after being assured by Tracfone that the data would carryover so long as I maintained active service. Since ny current Tracfone service is paid through July of 2023 I was surprised when Tracfone expired over 7 GB of my unused data. After over an hour trying to explain my problem to Tracfone with no satisfaction I finally had to just call give up. Although not clearly stated by Tracfone, their current policy is to carryover unused data only so long as you maintain an “unlimited “ plan. If you maintain a pay as you go plan your data will expire and be removed from your account. In my case this happened in about 60 days.

No, it does not. I bought this plan in March of 2024 and the data did not roll over. I had checked with Tracfone for confirmation on this detail before I made the purchase and was assured that with active service the unused data would rollover. I spent over an hour on the phone trying to plead my case but got no where.

'frank fro tracfone' answer above reads "Hi. This is Frank from TraFone Wireless. Yes, it does carry over. For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For other service plans, any unused minutes, texts and data will not expire as long as any TracFone service plan is active and in use within any six-month period" THIS IS QUITE CONFUSING/VAGUE/CONTRADICTORY. IS HE SAYING UNUSED DATA WILL CARRY OVER REGARDLESS OF THE TYPE OF PLAN OR... ONLY FOR UNLIMITED TALK/TEXT PLANS? LIKE IF I BOUGHT A FONE WITH 1500/1500/1GB AND 1 YEAR OF SERVICE, AND RAN OUT OF DATA ALREADY AFTER A MONTH BUT STILL HAVE PLENTY OF MIN AND TEXT, IF I GOT THIS CARD IS IT GOING TO DELETE ALL THE DATA I DON'T USE AFTER 30 DAYS? WHICH BY THE WAY WOULD BE AT LEAST 15-18GB

The data carries over. The minutes and text are unlimited

Hi. This is Frank from TraFone Wireless. Yes, it does carry over. For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For other service plans, any unused minutes, texts and data will not expire as long as any TracFone service plan is active and in use within any six-month period. Thank you.

“Does the data, texts and minutes carry over?”

Asked by Anonymous 4 years ago

Answer This Question

See all questions & answers

Tracfone - $40 Unlimited Talk & Text plus 20 GB of Data 30-Day - Prepaid Plan (Digital Delivery) [Digital]-Front_Standard

1-5 of 5 Answers

Tracfone’s answer is not consistent with their current practices. I purchased the 8GB unlimited plan in Aug 22 after being assured by Tracfone that the data would carryover so long as I maintained active service. Since ny current Tracfone service is paid through July of 2023 I was surprised when Tracfone expired over 7 GB of my unused data. After over an hour trying to explain my problem to Tracfone with no satisfaction I finally had to just call give up. Although not clearly stated by Tracfone, their current policy is to carryover unused data only so long as you maintain an “unlimited “ plan. If you maintain a pay as you go plan your data will expire and be removed from your account. In my case this happened in about 60 days.
Answered by BillG 3 years ago
Sorry, there was a problem. Please try again later.
No, it does not. I bought this plan in March of 2024 and the data did not roll over. I had checked with Tracfone for confirmation on this detail before I made the purchase and was assured that with active service the unused data would rollover. I spent over an hour on the phone trying to plead my case but got no where.
Answered by Tellio 1 year ago
Sorry, there was a problem. Please try again later.
'frank fro tracfone' answer above reads "Hi. This is Frank from TraFone Wireless. Yes, it does carry over. For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For other service plans, any unused minutes, texts and data will not expire as long as any TracFone service plan is active and in use within any six-month period" THIS IS QUITE CONFUSING/VAGUE/CONTRADICTORY. IS HE SAYING UNUSED DATA WILL CARRY OVER REGARDLESS OF THE TYPE OF PLAN OR... ONLY FOR UNLIMITED TALK/TEXT PLANS? LIKE IF I BOUGHT A FONE WITH 1500/1500/1GB AND 1 YEAR OF SERVICE, AND RAN OUT OF DATA ALREADY AFTER A MONTH BUT STILL HAVE PLENTY OF MIN AND TEXT, IF I GOT THIS CARD IS IT GOING TO DELETE ALL THE DATA I DON'T USE AFTER 30 DAYS? WHICH BY THE WAY WOULD BE AT LEAST 15-18GB
Answered by Anonymous 9 months ago
Sorry, there was a problem. Please try again later.
The data carries over. The minutes and text are unlimited
Answered by DogRescuer 4 years ago
Sorry, there was a problem. Please try again later.
Hi. This is Frank from TraFone Wireless. Yes, it does carry over. For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For other service plans, any unused minutes, texts and data will not expire as long as any TracFone service plan is active and in use within any six-month period. Thank you.
Answered by TracFone Wireless 4 years ago
Sorry, there was a problem. Please try again later.