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Hi. This is Janet from TracFone Wireless. Let us help you with the transfer process. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Sorry, there was a problem. Please try again later.I just did the same thing. I started the process online. You need to go under activate phone and say you have an existing number. It will walk you through everything.
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