“I just purchased this phone for our special needs son. His old one just died. This past fall we paid a 1 year air time service plan. Can we transfer his balance to this new phone?”
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Hi. This is Janet from TracFone Wireless. Yes, you can. For further assistance, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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