“My phone is not receiving photos sent by text. Just has X with a buffering circle around it. How can I fix this?”
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Hi. This is Jhyzel from TracFone Wireless. If your TracFone BLU View 5 phone shows an "X" with a buffering circle when receiving photos via text, ensure your data plan is active and your APN settings are correct for MMS. Restart your phone and the messaging app, and check for software updates. If you have any further questions/concern please send us a DM on our Social Media Platforms. Thank you!
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