A:Answer Hi. This is Jhyzel from TracFone Wireless. Regarding your concern, no you will need to purchase it from the store or you can purchase it via online. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
