Questions & Answers

Q: QuestionWhat does this SIM kit include?

• A:Answer This kit includes 3-in-1 sized SIM cards, including Nano, Micro, and Standard sizes. It also offers options for a CDMA or GSM SIM for network selection and compatibility.

Q: QuestionCan I keep my existing phone number when I activate this SIM card?

• A:Answer Yes, you can keep your existing phone number.

Q: QuestionDoes this SIM card come with any data included?

• A:Answer No, this SIM card does not come with any data included.

Q: QuestionHow do I activate this SIM card?

• A:Answer You can activate this SIM card online.

Q: QuestionAre there any airtime plans that work with this SIM card?

• A:Answer Yes, this SIM card works with all Tracfone Airtime Service Plans. You can also add Data Cards as long as your service is active.

Q: QuestionI bought my current a from tracfone. Tracfone didn't have Samsung phone i wanted so purchased elsewhere. do I purchase tracfone simmtransfer phone number and service plan to it. Do I purchase Tracfone simm for personal smartphone

Asked 10 months ago by rose.

• A:Answer Hi. This is Arianne from TracFone Wireless. We sincerely apologize that we did not have the specific Samsung phone you were interested in. Yes, you need to purchase the BYOP SIM kit for unlocked phones from a different service provider so you can transfer your existing phone number and plan. For further assistance, please feel free to contact us.

  Answered 10 months ago by TracFone Wireless

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Q: QuestionCan I get a new number for this phone?

Asked 1 month ago by Bill.

Q: QuestionCan this be used in a non-smart phone? i.e. Tracfone - BLU Flex 8GB Prepaid flip phone

Asked 2 months ago by DanG.

Q: Questionis this SIM card Wi-Fi calling capable?

Asked 4 months ago by Dadeetch.

Q: QuestionWill this card work with moto g power 2025

Asked 5 months ago by Listentoit.

Q: QuestionRegarding bring your own phone- what mini smart phones will work with tracfone?

Asked 6 months ago by dano.

Q: QuestionI have a tracphone and service has ended. can I purchase a SIM at best buy and get access to internet for short period of time like a week or month. I just need to see something on the internet using a smartphone.

Asked 9 months ago by walter.

• A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can. However, this SIM card kit from Best Buy does not come with a service plan. To use the SIM card and access Tracfone's services (talk, text, data), you must purchase a separate TracFone service plan. You can get one using our website or at a retailer. For further assistance, please feel free to contact us. Thank you for your interest in our products and services.

  Answered 9 months ago by TracFone Wireless

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Q: QuestionI have a Samsung Unlocked phone. Tracfone told me I need a simb card. I cannot find one. Does it come in a Sim card Kit? If not, how can I get a simb card?

Asked 9 months ago by sylvia.

• A:Answer SIM Kit comes with sim a (Verizon) and sim b (T-Mobile).

  Answered 7 months ago by MaddyVerified Purchase

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Q: QuestionCan this sim card kit work with Moto g play 2024 blue color phone

Asked 10 months ago by Susie.

• A:Answer Hi. This is Jhyzel from TracFone Wireless. Yes, the Tracfone - Bring Your Own Phone Mini SIM Pack with Nano/Micro/Standard is compatible with the Moto g play 2024 blue color phone. This SIM pack includes three different sizes (Nano, Micro, and Standard) to fit most phones, including the Moto g play 2024. For further assistance, please send us a DM on our Social Media Platforms. Thank you!

  Answered 10 months ago by TracFone Wireless

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Q: QuestionCan you use TracFone globally? Can you use TracFone for a dual sim phone?

Asked 11 months ago by Craw17.

• A:Answer Hi, This is Jhyzel from Tracfone Wireless. Thanks for your purchase. No. TracFone primarily works within the US, offering international calling but not roaming. While dual SIM phones can use a TracFone SIM, compatibility varies by phone and carrier. If you have any concerns please send us a DM on our Social Media Platforms. Thank you!

  Answered 11 months ago by TracFone Wireless

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Q: QuestionHow do I get a new phone number and how do I activate it?

Asked 11 months ago by Sola.

• A:Answer Tracfone customer service can give you the most up-to-date answer but in my personal experience you need a Tracfone sim card and a service plan. You can use the Tracfone app to set your device up but if that does not work customer service can assist you. Both the app and customer service will ask you if you'd like a new phone number or to use a pre-existing one.

  Answered 7 months ago by MaddyVerified Purchase

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Q: QuestionWhy has this new BYOP SIM card price increased to $5 from $1?

Asked 1 year ago by Ringo.

• A:Answer Hi. This is Charinadelle from TracFone Wireless. Regarding with your concern, the price of our BYOP SIM only cost $0.99. The price increase may due to additional tax of your State and it may also differ with your chosen delivery option. For better assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for doing business with us.

  Answered 1 year ago by TracFone Wireless

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