“Why do I keep getting emails that say my question had been answered when it has not.”
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Hi. This is Junry from TracFone Wireless. We're sorry to hear that you're having issues with your service. As your service provider, this is definitely not the kind of experience we want you to have. Moreover, let's take a look at what is going on. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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