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Yes, a new sim might resolve the problem as long as the phone is not having an issue with software or components or service towers.
Sorry, there was a problem. Please try again later.Hi. This is Katrina from TracFone Wireless. We are sorry to hear about your service issue. Let us check on your account so we can provide a concrete resolution. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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