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I believe its up to individual store policy, and it might depend on the cost of the phone; a more expensive phone might be more likely for them to set it up for you. When I bought a $100 Moto G from BB some years ago, they offered to set it up for me.
Sorry, there was a problem. Please try again later.Hi. This is Arianne from TracFone Wireless. Thanks for your interest in our products and services. A store associate can assist you with some basic setup of the phone. However, the level of assistance can vary depending on the store policy. To get the most accurate information, you can contact the store prior to making a purchase. Furthermore, you can also set up your phone using our website or by sending us a private message on our social media platforms (Facebook, Instagram or Twitter). Have a great day!
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