“What else do I need if I am upgrading to a new phone and I want to keep my phone number and account balances? (I have a Samsung phone using TracFone)”
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I had a Samsung Tracfone, and I bought a new Samsung Tracfone. The phone no. and balances were easily transferred by using the Tracfone website.
Sorry, there was a problem. Please try again later.Hi. This is Frank from TracFone Wireless. You just need to make sure that the current phone number is active in order to transfer it to the new phone. You may purchase a new plan for the new phone and add it once the number and service to it. To transfer the existing number to the new device, you may text the word TRANSFER to 611611. Should you need assistance, please copy this link copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. He may also text the keyword HELP to 611611. Thank you.
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