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Hi. This is Frank from TracFone Wireless. Thank you for reaching out to us. You may try to follow these steps: Go to settings-> display-> notification panel and from there you can add the toggle for mobile data. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00AM to 11:45PM EST. You can also text TUTORIALS to 611611 for phone tutorials.
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