“Purchased two Samsung Galaxy A11 Tracfones. Neither will receive Voicemail alerts/notifications. Notification bar does not show the Voicemail icon. Need to know that I have received a Voicemail. No solution by calling Tracfone customer service.”
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Hi. This is Frank from TracFone Wireless. Our apologies for the inconvenience this may have caused you. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. Allow us to check your account again so we can work it and get this resolved. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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