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Page Showing 81-100 of 124 questions
  • QuestionWhat is the volume/ sound like on this phone? I could not hear well on a previous smartphone I had from TracFone even with the volume at high. If this one is poor, can you recommend a TracFone smartphone that is loud?

    Asked by MSF55mke.

    • Answer Hi. This is Arianne from TracFone Wireless. This phone has a good quality of volume/sound that is audible enough. For assistance, please chat with us at http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

      Answered by TracFone Wireless

  • QuestionHow big is the screen?

    Asked by Anonymous.

    • Answer Hi. This is Marie from TracFone Wireless. The Samsung Galaxy A11 has 6.4 inch Infinity-O Display screen. Thank you.

      Answered by TracFone Wireless

  • QuestionIs this phone in stock and available right now ?

    Asked by Mack.

    • Answer Hi. This is Marie from TracFone Wireless. Yes, it is available. Thank you.

      Answered by TracFone Wireless

  • QuestionHow do I know how much data I have?

    Asked by Nan.

    • Answer Hi. This Frank from TracFone Wireless. To check you data usage, you may text the word USAGE to 611611 or you can also log in to your online account on our website or through the TracFone My Account App. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • Questioncan I use this phone in another country

    Asked by Anonymous.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes, you can. However, you have to unlock the phone first in order to use it in a different country. Please refer to our Terms and Conditions for the Unlocking Policy found in our branded website. Thank you.

      Answered by TracFone Wireless

  • QuestionHow many nits does the display have? (How bright is the display?)

    Asked by EvanSmith.

    • Answer The display is bright, but you can adjust the brightness or put it on the black screen

      Answered by PleasedinMB

  • QuestionDoes this phone require a monthly fee or can you just refill when you need to?

    Asked by MoTandy.

    • Answer No monthly fees. Add airtime as you need it.

      Answered by Kelly

  • QuestionHi, looking to buy a trac phone for my son. Can we buy this A11 Galaxy but use with US Cellular? We have a free line to use through them.

    Asked by Jessica.

    • Answer Hi. This is Christian from TracFone Wireless. Our branded phones are not carrier unlocked. It can only be activated on our service. Thank you.

      Answered by TracFone Wireless

  • QuestionIs this phone unlocked

    Asked by Deborah.

    • Answer I don't think the one I have is unlocked but you can get an unlocked version. Not sure but the price may be a little more.

      Answered by Kelly

  • QuestionIs this a good phone for recording my music on my guitar?

    Asked by LuLu.

    • Answer Hi. This is Christian from TracFone Wireless. For us to better assist you and provide the information you need, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!

      Answered by TracFone Wireless

  • QuestionHow many gb of ram does this phone have?

    Asked by Peg.

    • Answer Hi. This is Ramel from TracFone Wireless. This phone has 3GB of RAM. Should you questions, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a nice day.

      Answered by TracFone Wireless

  • QuestionIs this phone capable of setting up WiFi calling

    Asked by Kathy.

    • Answer Hi. This is Ramel from TracFone Wireless. Yes. This phone is Wi-Fi Calling capable. To turn on Wi-Fi Calling, from the Home screen, swipe up on an empty spot to open the Phone icon. Tap the Keypad tab, then tap Menu > Settings. Tap the Wi-Fi calling switch on / off. Should you have questions, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

      Answered by TracFone Wireless

  • QuestionHow many Gb of memory does this phone have?

    Asked by Pete.

    • Answer Hi. This is Frank from TracFone Wireless. This device has 32GB of internal memory and the option to add a MicroSD card up to 512GB. Thank you.

      Answered by TracFone Wireless

  • QuestionCan you get email on a Tracphone?

    Asked by smokey.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes, you can receive emails on this phone. Thank you.

      Answered by TracFone Wireless

  • QuestionCan you add another sim card

    Asked by Lucy.

    • Answer Hi. This is Frank from TracFone Wireless. You cannot add another SIM card to the phone since it has a SIM card to be activated with it. Thank you.

      Answered by TracFone Wireless

  • QuestionIs this phone 4G (VoLTE)? Thanks

    Asked by Katie.

    • Answer Hi. This is Cristy from TracFone Wireless. Yes, this phone model is VoLTE compatible. The wireless technology for this TracFone Samsung Galaxy A11 is 4G LTE (CDMA). Have a nice day!

      Answered by TracFone Wireless

  • QuestionHow much memory does it have?

    Asked by Tracy.

    • Answer It has 32 GB.

      Answered by htbiddie

  • QuestionWould this phone be suitable for an 11 year old child?

    Asked by Tlm.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes. It is suitable if you want your child to access more features and wider functionality. Thank you.

      Answered by TracFone Wireless

  • QuestionWill this phone work in 74637 area. Fairfax , ok

    Asked by Faye.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes. It will work in this area. Thank you.

      Answered by TracFone Wireless

  • QuestionCan you use a basic 90 day, 60 minute card with this phone?

    Asked by LGC.

    • Answer Hi. This is Katrina from TracFone Wireless. Yes. You can add that plan on this phone.

      Answered by TracFone Wireless