A:Answer Hi. This is Jhyzel from TracFone Wireless. Regarding your concern, yes you can transfer your old contacts and also your old plan and old phone number. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
