I have this phone. It works fine, BUT...
1. Cannot block nuisance calls. No matter what settings I have tried.
2. Tried setting up voicemail. Press and hold 1. Press 1 for English. Instructions are in Spanish! 2 is Span too. Help! null

Question

I have this phone. It works fine, BUT...
1. Cannot block nuisance calls. No matter what settings I have tried.
2. Tried setting up voicemail. Press and hold 1. Press 1 for English. Instructions are in Spanish! 2 is Span too. Help! null

dialupgirl · Accepted Answer

This irritates me too! I looked online and found a manual for the Core Prime, and it does allow nuisance call blocking when purchased as an "unlocked" phone. But since we bought the phone as a Tracfone, it has Tracfone software, and they removed that feature. They don't want us to block calls because then we could block their "offers." It's very frustrating. I have not had the trouble that you are having with the voice mail. Tracfone is hard to deal with.

Answered by dialupgirl 8 years ago

TracFone Wireless · Answer

Hi. Please contact us via chat at https://www.fb-tracfone.com/tracfone-wireless/ and we will be able to assist you,

“I have this phone. It works fine, BUT... 1. Cannot block nuisance calls. No matter what settings I have tried. 2. Tried setting up voicemail. Press and hold 1. Press 1 for English. Instructions are in Spanish! 2 is Span too. Help!”

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