A:Answer Hi. This is Frank from TracFone Wireless. Yes, the phone can be used for Wi-Fi Calling. You can also download the Whats App and use it for calling. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. To check if your phone is eligible for Wi-Fi Calling feature, please text the word WIFI to 611611.