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Questions & Answers

Page Showing 21-34 of 34 questions
  • QuestionI will be doing my daughter’s taxes on my computer as well as my own. Can I purchase two?

    Asked by Deb.

    • Answer One is fine. Once you do yours, create another return and do hers. The software is licensed per PC.

      Answered by Tray

  • QuestionDoes deluxe version cover rental property

    Asked by Mic.

    • Answer All TurboTax desktop personal tax products include all the same forms but with different guidance. While TurboTax Deluxe does include the forms to report rental property income, we do suggest TurboTax Premier to get the guided interview questions to ensure information is being accurately entered. If you are comfortable manually entering your information, you can use Deluxe in Forms Mode. While using Forms Mode will not prevent you from e-filing, it does void the TurboTax Accuracy Guarantee. If you override any values that were calculated by TurboTax, this will void the Accuracy Guarantee and you will be unable to e-file. However, you would still be able to print and file your return.

      Answered by TurboTax Brand Expert

  • QuestionCan you use deluxe if you have carry forward loss but no other capital gain transactions

    Asked by Anonymous.

    • Answer If you sold stock, bonds or mutual funds, sold employee stock, own rental property or are a trust beneficiary TurboTax Premier is recommended to ensure accuracy. You can report your carryover loss using TurboTax Deluxe and we will help guide you through those entries. If you transfer last year's TurboTax return for this year, it will be automatically entered as well. You can deduct up to $3,000 in capital losses. Losses beyond that amount can be deducted on future returns as a capital loss carryover until the loss is used up. Carryovers from this year's return must be applied to next year's.

      Answered by TurboTax Brand Expert

  • QuestionCan I get my tax credit for my new gas furnace/central air in New York State?

    Asked by Frank.

    • Answer New York State residents may be able to claim tax credits for energy-efficient heating and cooling systems, including gas furnaces and central air conditioners. You can claim these credits on your federal income taxes using IRS Form 5695. To learn more about how to qualify for non-business energy property credits or the residential energy-efficient property credits, please search for the article titled, "What Is the IRS Form 5695?", in the online TurboTax Community.

      Answered by TurboTax Brand Expert

  • QuestionDoes this version require that I agree to an annual subscription as seems to be the case on the intuit website?

    Asked by longtimeTTuser.

    • Answer nope - these are just one-year-at-a-time, so you pay the purchase price plus a small cost to file electronically (if you select that option)

      Answered by MMJones

  • QuestionPlease send instructions for TuboTax download once you purchase it from Best Buy

    Asked by slick.

    • Answer Once you purchase it, then you will receive your digital receipt for the purchase. Shortly after the receipt, you’ll get another email that looks like a receipt but within will have the download link. It’s super easy and legit.

      Answered by Tray

  • QuestionDoes this software allow city tax forms and estimated payments to be printed out like the free version??

    Asked by Jill.

    • Answer Yes. TurboTax supports city returns in the following states, Michigan, Missouri, New York, Ohio and Oregon. You can print estimated tax vouchers in TurboTax desktop by searching for 1040-es and select the Jump to link in the product. Answer No to the question "Do you want to change your W-4 withholdings for 2025?" Answer any questions until you get to the Print Vouchers? screen. Answer Yes and we'll include your 1040-ES payment vouchers when you print a copy of your return later.

      Answered by TurboTax Brand Expert

  • QuestionOnce I purchase TurboTax 2024 Deluxe Fed + State, download and install the application and receive the digital code, can I complete and file my Fed + State return from a foreign country?

    Asked by Frank.

    • Answer Yes, you will be able to file your US tax return while outside the US. For more information please see our TurboTax Blog post titled "Filing Taxes While Overseas" as well as our TurboTax Community article titled "Can I e-file with a foreign address?" if that's relevant for your situation. You can always reach out for direct assistance on our Facebook, X and Instagram socials or with the U.S.-based technical support you get with your purchase.

      Answered by TurboTax Brand Expert

  • QuestionCan I use my Apple iPad

    Asked by Ina.

    • Answer TurboTax Desktop products only support Mac and Windows operating systems. To use your Apple iPad with TurboTax you would need to download the TurboTax app and file through that.

      Answered by TurboTax Brand Expert

  • QuestionHow do I find my Activation Code or have it resent?

    Asked by B.

    • Answer Your license code should be included in your order confirmation email. Check your email or your order history. If it’s not there, you’ll need to contact Best Buy Customer Support directly. Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.

      Answered by TurboTax Brand Expert

  • QuestionCan I buy this and give it as a gift? Or does it only download to my computer?

    Asked by shorteststraw.

    • Answer The download file can be saved to disk and given as a gift.

      Answered by ThomasP

  • QuestionHow long does it take to get this by email?

    Asked by Great.

    • Answer Got mine within a few minutes. 10 tops.

      Answered by Tray

  • QuestionHow many Federal and State returnscan be generatedper software

    Asked by Mike.

    • Answer TurboTax Deluxe 2024 Federal + E-file & State Includes 5 Federal e-files and 1 State via download. State e-file is sold separately. Upon completion, you can choose to e-file your state return for an additional cost or you can print and mail in your return for free. State e-file fees are not applicable in all states.

      Answered by TurboTax Brand Expert

  • QuestionIt states I can efile up to 5 returns for free. What if I need to efile 6? Can I pay for the 6th?

    Asked by Zoey.

    • Answer TurboTax Deluxe 2024 Federal + E-file & State includes 5 Federal e-files. If you're not a licensed tax preparer, you can't e-file more than five tax returns. That's the limit set by the IRS. Any additional tax returns would need to be printed and mailed.

      Answered by TurboTax Brand Expert