“When i plug these into my controller, and switch it to “Xbox”, i cant hear anything. i charge them basically overnight but the red light never goes away, am i doing anything wrong? i cant get them to play sound. even when i turn the dials up. Xbox One S”
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Hopefully you've returned these by now. It's within a year of your purchase date, call Turtle Beach or email them through the warranty page. They'll send you a new set.
Sorry, there was a problem. Please try again later.Please reach out directly to Turtle Beach's Support Team for assistance in troubleshooting what you're experiencing. You're covered under a manufacturer's warranty and our team can lend helping hand with this. That team can be reached right from the support section of the Turtle Beach website.
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