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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,433 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Head Set, Missing one Key Feature: Auto-OFF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is a great headset. Gives you that amplified stereo sound that puts you into the game. The mic works well, if not too well. So when it comes to the Mic your party will be able to hear everything, as there is not a lot of noise cancellation. But this isn't a $200 headset, so I expect there to be shortcomings. The only feature I wish they did included is an auto turn off future when you don't use it for a long time. Sometimes I forget and they stay on and kill the battery. But they can work when connected to a battery pack, so I just do that when I forget to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TurtleBeachHeadset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to this day it’s still working good ! it’s clear of hearing , and the bass is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Turtle Beach - Recon 200 Gaming Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I'm not a Turtle beach fan, because I've had way to many problems in the past with them, however in this case I will make an exception! This gaming headset is honestly one of the most comfortable ones I have ever gotten. The internal battery lasts longer than expected, the hard plastic band sits comfortably on top of my head & the speaker's that go over my ears help me to block out noise in the house with amplified noise cancelation prevention to better a person'sgaming experience! This is truly a gem of a headset that wil make any gamer smile beyond words! This headset can be used on the Playstation 4, Playstation 5, Xbox One, Xbox Series X & Nintendo Switch gaming consoles! This is definitely one headset that every gamer should have/invest in for the ultimate gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great entry lvl headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for those who want something budget while having good quality. I got these last black friday so I am obv taking that into consideration as well but right now it's on sale again so I would jump on it if looking for something under 40 bucks. Audio quality is good, build quality also good and the fit has no problems with my head

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Awesome sound, mic didn't work as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset in discount around two years ago, I still have them and use them on and off, they are amazing for music and they are comfortable at first, my head starts to hurt after some time, got another pair of these in black and those don't appear to put that much pressure on your head so it doesn't seem like it is an issue with every headset of this model. I was seriously dissapointed since I love the design and color of these but as soon as I tried having a videocall the receiver told me the audio was not as good, apparently $9.99 skullcandy earbuds ended up sounding better as a mic than these, which is what I use nowadays. The reason I am writing this review now is because I am considering buying another headset, but I so wish this one worked because I have them already and they could have been everything I wanted from a headset. Another thing that frustrated me a bit was that I specifically bought these since they were wired, but turns out you have to charge them as well as if they were wireless, if I had known that I would have gone to the wireless version since I need to charge them anyways. I still use them on the ocasions where I want to hear music, the audio is really good, but haven't been able to use them as a proper headset at all.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your headset's mic; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      In regard to the need to charge the headset; the Recon 200s require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.

      Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely buy!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming headphones!! Loved them and use them all the time !

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    They get the job done

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I can't complain. I needed an affordable headset with a mic and these have been going strong for years. All you need for the occasional gaming with friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I AM SO PICKY ABOUT MY HEADPHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I there is one thing that I am high maintenance about, it is sound quality and headphone quality/comfort. And I like my things to look nice. These look pretty cheap. I am a music producer of many years now, from guitar to piano to ukulele and now I produce EDM. In other words, I am a DJ. As many know, DJs need headphones! I have been through many, many headphones in my time... Even before now. And because of that extensive knowledge that I have gained over the year about music and sound quality, I am an absolute HEADPHONE FANATIC! For me, a headphone consists of three important things: - Sound Quality - Comfort - Pressure I have to be honest, I have a large head with really sensitive ears. If you have a similar case or you are looking for these for a young child with a big head and/or sensitive ears, then I can speak from experience, these are pretty intense headphones. The sound quality is AMAZING!!! But the bass response is really obviously enhanced. This is great for First Person Shooters or suspenseful games, then these are WONDERFUL. If you want a more well-rounded and versatile sound experience, these probably aren’t for you. In terms of comfort, my big head does not like these. They are not very comfortable for long-term use, BUT I have gotten used to them. I also like that they are semi-swivable meaning to say that they can move side to side a bit. This adds slight versatility but they still feel uncomfortable. You do get used to them though and that’s a price I’m willing to pay for the sound quality and price of these headphones. Finally, these do produce quite a bit of pressure on my head. Despite not being noise cancelling (which typically are the reason for as much pressure as these headphones produce), they still produce a lot of pressure on my head. It feels as if these headphones are so tight that they suction all the noise in and make my brain want to burst, especially as a result of all of the bass. All in all, these headphones really failed me. I think these are decent entry level gaming headphones that will be extremely impressive to children and young adults who play first person shooters. But as an adult with a large head, it is really just average. And a word to the wise, be careful giving children powerful bass responding headphones like these. They can really ruin hearing for the youth. And finally... these are really overpriced headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well with xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different headset and they did not work well plus they cost a lot more. Exchanged for these and love them no problems and sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD QUALITY AND VERY RESISTANT FOR THE FALLS MY SON LOVES THOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Spend the extra money and get something nicer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these within the 2 week window allotted. Pro’s: - Sound was decent & mic seemed to work well enough. - Separate volume adjustments for your own voice vs input volume. Con’s: - Overall the construction feels a little cheap. I suppose it’s on par with the price point of these. Everything is plastic, with not a ton of give so it feels like they could break pretty easily. - They began hurt my head after about an hour or so of wearing them. There wasn’t that “forgot you were wearing them” feel that I was looking for. Granted, I’m a tad bit spoiled with my headphones as I’m a video editor by trade, and purchased relatively high-end headphones because of the amount of time I spend with them on my head. Bottom line is by the 2nd or 3rd gaming session that went past an hour, I was positive I was going to be returning these. - They ran hot. I’ve used cheaper ones in the past that were worse, but it was noticeably not “breathe-able” like the next level up in quality provides.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really great pair of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, mic is also great and clear, they are comfortable, overall great headset for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of this item, one black and one white, for my kids. They love it and use it everyday. Quality is good and so is the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets. I can hear everything. Even when playing COD an enemy creeping up on me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A steal at $30!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. Sounds amazing! Love the design and color. Really happy with this purchase. The $30 sale is a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace and quick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for My grandson , age 9 he loves them he’s able to chat with his friends plus whatever he’s playing any games we can’t hear it. So gannmaw happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach wins again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset! I use it for my PS4 and my Xbox One. You can hear foot steps and the directional speakers let you know where the enemy is coming from.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever they fix you perfectly can hear everything clean

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bought 2 of these already. One black and one white. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones Quality Sound everything and being i can use on Xbox is even much better

    I would recommend this to a friend
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