Do I need the box it came in to get and exchange? null

No I dont believe so, but will need you receipt

What kind of exchange? If you're looking to exchange the headset for a different model, that can only be handled by the original purchase location and they may require the headset's original packaging. If you're looking to exchange the headset for a new one due to some sort of inconvenience, please reach out directly to our dedicated Support Team for assistance with a claim under your product's warranty. That team can assist with troubleshooting and warranty replacement service as needed. To reach that team for assistance, you would want to fill out the Support Form located on the main Turtle Beach website.

“Do I need the box it came in to get and exchange?”

Asked by Kk 4 years ago

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Turtle Beach - Recon 70 Wired Gaming Headset forXbox Series X|S, Xbox One, PS5, PS4, Mobile & PC - Black/Red-Angle_Standard

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No I dont believe so, but will need you receipt
Answered by Meraldave 4 years ago
Sorry, there was a problem. Please try again later.
What kind of exchange? If you're looking to exchange the headset for a different model, that can only be handled by the original purchase location and they may require the headset's original packaging. If you're looking to exchange the headset for a new one due to some sort of inconvenience, please reach out directly to our dedicated Support Team for assistance with a claim under your product's warranty. That team can assist with troubleshooting and warranty replacement service as needed. To reach that team for assistance, you would want to fill out the Support Form located on the main Turtle Beach website.
Answered by Turtle Beach Support 4 years ago
Sorry, there was a problem. Please try again later.