Questions & Answers

Q: QuestionAre the buttons on this controller remappable?

• A:Answer Yes, this controller has two mappable quick-action buttons.

Q: QuestionDoes this controller have superhuman hearing?

• A:Answer Yes, this controller has superhuman hearing sound setting.

Q: QuestionAre there audio presets available on this controller?

• A:Answer Yes, there are four Turtle Beach signature audio presets available.

Q: QuestionCan I use this controller on a PC?

• A:Answer Yes, this controller is officially licensed for Windows 10 PCs.

Q: QuestionIs this controller wireless?

• A:Answer No, this controller is not wireless.

Q: QuestionDoes this controller have a headset jack?

• A:Answer Yes, this controller has a 3.5mm headset connection.

Q: QuestionControllers for consoles are limited to 60fps, is this controller the same? Can it handle the 100 + fps gaming rigs can produce?

Asked 4 years ago by Motivator.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer A wired controller would not have any affect on your FPS.

  Answered 4 years ago by Turtle Beach Support

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat are the triggers like on this controller? Are they like normal Xbox controller triggers with a long pull or do they use any trigger stops for a shorter pull?

Asked 4 years ago by XboxJunkie.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer The triggers can not be adjusted as you would find on a Astro controller. As far as pull goes it feels very similar to a xbox trigger pull and has medium senisitivity. The pull is not short but does not feel long either. Most actions seem to activate after about pulling a 1/4 of a inch.

  Answered 4 years ago by Crasher

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWill this work with Windows 11?

Asked 4 years ago by LcZ.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer Yes, the controller should work with Windows 11 in the same way it works with Windows 10.

  Answered 4 years ago by Turtle Beach Support

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionis this controller compatible with windows 7

Asked 4 years ago by detective.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer Yes

  Answered 4 years ago by DreadfulRich

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs the Xbox button (large white button) supposed to light up? Mine never does.

Asked 3 years ago by MzeeG.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer No, the Xbox button on the controller does not light up.

  Answered 3 years ago by Turtle Beach Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this controller come with a USB to USB-C cable? My Asus Gaming Laptop does not have USB-C type outlets. Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One and Windows 10 PCs with Remappable Buttons

Asked 4 years ago by ManicStorm.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer Yes, this controller comes with a USB-C (the end that connects to the controller) to USB-A (the end that connects to your console) for use.

  Answered 4 years ago by Turtle Beach Support

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDo you have it in white?

Asked 4 years ago by Rhino.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer Yes, the Recon Wired Gaming Controller is also available in white but that color variation is not available at Best Buy at this time.

  Answered 4 years ago by Turtle Beach Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it have gyroscopic controls?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer No, the Recon Controller does not have gyroscopic capabilities.

  Answered 3 years ago by Turtle Beach Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI am looking for a controller with maximum lifespan for trigger and bumper buttons. How do these hold up compared to Xbox series x controllers + Xbox elite controllers?

Asked 3 years ago by Curry.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer I find this controller a quality product. Quite durable with what I put it through.

  Answered 2 years ago by GregGVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDOES THIS CONTROLLER WORK ON XBOX 360, does the rumble work on Xbox 360 as well?

Asked 4 years ago by 360.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer yes

  Answered 4 years ago by sirlknig

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you use a wireless headset with this controller? It's a Turtle Beach stealth gen 2

Asked 4 years ago by JMo.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer The Recon Controller can be used alongside your wireless headset like any other Xbox controller. However, the Recon Controllers audio controls would only have an effect on a wired headset connected directly to the controller's headset jack.

  Answered 4 years ago by Turtle Beach Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow do you map the back buttons on the controller for Xbox XS?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer To do so: 1. First, make sure the Recon Controller is updated to the latest firmware. 2. Once the controller is fully updated, select the profile you'd like to edit. Press the MODE button until the Button Mapping indicator lights up. Then, press the SELECT button until your preferred profile number lights up. 3. Activate Mapping Mode by holding the SELECT button down for 2 seconds. The profile lights will blink. 4. On the bottom of the controller, press the Quick Action button you'd like to map to. 5. Then, select the button you'd like to map to that Quick Action button. The profile lights will blink again. 6. Save your assignment by holding the SELECT button down for 2 seconds. If the SELECT button is not held down for 2 seconds, your assignment will not be saved, and you will not be able to use your assignment. PLEASE NOTE: New button mappings will override older ones. To delete a button mapping, repeat this process, but when you reach Step 5, press the Quick Action button again.

  Answered 3 months ago by Turtle Beach Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with mouse click triggers

Asked 8 months ago by Anonymous.

This question was asked about the related product: Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - Black

• A:Answer The Recon Controller does NOT feature mouse-click-triggers.

  Answered 8 months ago by Turtle Beach Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question