“Worked for 2 weeks then the transmitter flashes red and will not connect . Tried Everything including the hard reset the reset on the transmitter by unplugging it waiting three seconds plugging it back up unplugging it three seconds plugging back up”
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Download the app called Swarm II from the play store. Connect your USB receiver to a laptop or a PC, turn on the headset, connect to the head set with your phone and the app, allow the app to update your headset and the USB receiver. Takes about 20 minutes but it will work when done.
Sorry, there was a problem. Please try again later.Hello Tammy! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
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